Gateway Subaru is honored to be recognized for our commitment to our customers in 2025.
We are honored to be nationally recognized by Subaru of America, Inc. for our dedication to living the Subaru Love Promise.
We have been recognized for providing exemplary customer service using the principles of HEART: Honesty, Empathy, Appreciation, and Respect to earn your Trust.
Here at Gateway Subaru, we love making a positive impact on the lives of all of our customers, employees, and neighbors. We thank you for your support.
What is the Subaru Love Promise®?
The Subaru Love Promise® is our vision to show love and respect to all people at every interaction with Subaru. Subaru and our retailers believe every day gives us an opportunity to positively impact the world around us - by how we support each other, our customers, and our community. Together, we are committed to making the world a better place. The Love Promise is what makes Subaru More Than a Car Company® and a Subaru retailer More Than a Car Dealer®. It sets a standard that we are committed to living every day.
What is the Subaru Love Promise Community Commitment?
At Gateway Subaru, we believe in being a positive force in our community, not just with donations, but with actions that set an example for others to follow. We aim to make the world a better place through several key initiatives that help support and protect people, pets, and our planet:
How is Gateway Subaru dedicated locally to the Love Promise?
Our Love Promise is our promise of dedication, not just to our customers but also to our community. We work hand in hand with various local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well because this is what Love means to us.
Worcester County Humane, Humane Society of Wicomico County
Chesapeake Bay Foundation, Barrels By The Bay
Delmar Elementary, Parkside High School CTE Center, Wicomico High School AP Science
Believe In Tomorrow, Christian Shelter
Cystic Fibrosis Foundation, Leukemia & Lymphoma Society
Love Promise Stories from Gateway Subaru
Subaru and Gateway Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here
Gateway Subaru of Delmar Partners with JMC Elementary to Support Learning - Khara B
John M. Clayton Elementary School (JMC) of Frankford, Delaware is overjoyed to have received the support from Gateway Subaru of Delmar once again this year! For two years in a row, Don Scullen and his staff at Gateway Subaru of Delmar, have chosen JMC to generously donate $12,500 through the philanthropic initiative Subaru Loves Learning. JMC prides itself on being "A School for Everyone" and divides the donated money equally among all educational staff in order to reach 100% of the students in the building. A school for everyone is truly the mission and vision of the school which includes a dual language Spanish immersion program, a satellite program for students with autism as well as a satellite program for students with severe intellectual disabilities. JMC is a Title 1 school where every staff member works collectively to ensure all students receive the best possible learning opportunities and experiences. With the support of this incredible and generous donation, teachers are able to enhance their classrooms with incentives, flexible seating, materials, hands-on activities and realia that brings learning to life. The CKLA Science of Reading curriculum that has been adopted by the ELA department features many informational texts related to science and history. With the help from this donation, teachers are able to purchase models including the human body, solar system, medieval times, Native American replicas and more. When students see the realia or models in their classroom, it provides a more clear, rich and engaging way to learn. Another way teachers use the donation is to increase engagement by purchasing individual items for each student such as journals, white boards, magnetic boards and more so that every student is participating and showing their learning. The art, STEM, music and gym teachers are able to purchase supplies that are used by every student in every grade! JMC is incredibly grateful for this relationship with Subaru and their generous donation to education. Knowing the community is behind our teachers and students every step of the way is the best feeling. Our children are the future of our society and donations like this show them that everyone in their community cares about their education. With the support of Subaru Loves Learning, John M. Clayton Elementary School keeps all students engaged in learning and provides the best possible education for all students! Thank you, Subaru of Delmar, for your generosity. JMC looks forward to having you back in the building to show off our student engagement and learning!
Partnership with Blood Cancer United - Gwen N
Thank you for your extraordinary commitment to children and families facing blood cancer. Every day, I meet parents and caregivers navigating not only treatment but the immediate, everyday challenges that come with it - getting to appointments, paying for parking, keeping up with groceries and bills. Because of your support through Subaru Loves to Care, families navigating treatment have access to critical financial relief at the moments they need it most. Through your donation to the Pediatric, Adolescent, and Young Adult Urgent Need Fund, you are helping to ease these burdens. Especially in today's economic climate, this support is more meaningful than ever. Your generosity also creates space for what matters most: time together, small routines, and the chance for children to simply be children, even in the midst of uncertainty. On behalf of all of us at Blood Cancer United - and the families who benefit from your kindness - thank you for showing up in ways that truly matter.
Sharing Warmth with the Dagsboro Boys and Girls Club of Delaware - Tya P
The Dagsboro Boys and Girls Club of Delaware was fortunate to be partnered with Gateway Subaru for an annual winter coat event. The team came out in force and set up an incredible array of coats for our young people and their siblings. Many families struggle with expenses in the winter, trying to afford necessities and provide for their families with ever rising prices while also trying to find a way to surprise their families with a little cheer in anticipation of the holidays. While it may not seem like a lot, one coat every year really adds up. Subaru's generous donation makes it possible for families to breathe a little easier knowing this important need will be taken out of the equation. To see the joy on the faces of our kiddos and the relief in the faces of their families makes these partnerships worthwhile. The team went above and beyond by ensuring each coat fit and each child felt special. The kiddos talked about the event for days afterwards. We are able to achieve our mission to inspire and enable all young people, especially those who need us most, to reach their full potential as productive, responsible, and caring citizens when we are supported by thoughtful and passionate community partners. We are so grateful to Gateway Subaru. Thank you so much for all you have done and continue to do for us and the community. - Tya M. Pope
Gateway Subaru Grows a Greener Delmar - Kelli B
Every year, communities lose 36 million trees to age, disease, and extreme weather, and Delmar, where tree cover sits at just 26 percent, is no exception. Since 2025, Gateway Subaru has partnered with the Arbor Day Foundation through Subaru Loves the Earth to help change that. Over two years, the Gateway team has put 250 free, regionally appropriate trees into neighbors' hands, including 100 trees this year alone. Over their lifetimes, those trees are projected to provide water for nearly 2,000 people for a day, provide oxygen for 1,000 people for a day, and prevent more than 163,000 gallons of stormwater runoff. Thank you, Gateway Subaru, for being More Than a Car Company and for planting a greener, healthier future for Delmar.
Gateway Subaru - Shannon M
For the past few years, Gateway Subaru has partnered with Blood Cancer United® (formerly The Leukemia & Lymphoma Society) and TidalHealth Cancer Services through the Subaru Loves to Care initiative. This year, the partnership involved delivering 80 blankets and messages of hope to cancer patients. On Monday, June 22nd, Gateway Subaru personally delivered these items to patients in treatment. This year, Gateway Subaru has also opted to support the Blood Cancer United Urgent Need Program - Pediatric, Adolescent and Young Adult Fund with a generous donation of $2,500, which will provide 5 blood cancer patients financial relief to help offset non-medical costs associated with treatment, such as transportation, food, housing, and utilities.
Fill a Forester - Dawn S
Jenn Townsend is one of our receptionists here at Gateway Subaru. With the rising cost of food and the recent shut down of the government Jenn came up with an idea to do a food drive for a local shelter. She chose the Joseph House in Salisbury Md. Employees and customers came together to fill a forester!!. Her compassion about helping the community has given us a meaningful way to give back during hard times. So today we honor Jenn Townsend a woman who's kindness is matched by determination to make a difference. On behalf of us all at Gateway Subaru we are touched by your actions. May your example continue to inspire us to serve, to give, and to care for one another. Thank You!
Gateway Subaru donates to TidalHealth - Shelby P
Gateway Subaru has partnered with The Leukemia & Lymphoma Society (LLS) and TidalHealth through the Subaru Loves to Care initiative. The partnership has involved delivering blankets and messages of hope to the patients at TidalHealth. On 7/11/2025, employees from Gateway Subaru personally delivered these items to patients in treatment and/or hospital staff.
Gateway Subaru Supports Dagsboro Boys & Girls Club - Eli T
Imagine having to go without a coat, shoes, or even socks. For millions of children and adults experiencing homelessness and other urgent need situations across the country, even here in Delmar, this can be a harsh reality. Helping others is the key to a strong community which is why Gateway Subaru believes in helping to support individuals and families in urgent need. This season, for our Subaru Loves to Help® initiative, we are partnering with Operation Warm®, a national nonprofit focused on connecting children with the resources they need to thrive. Through this partnership and other historical Subaru Loves to Help efforts, Subaru and retailers like us will have helped nearly 900,000 children and adults in urgent need so far. On 1/22/25, Gateway Subaru partnered with Dagsboro Boys & Girls Club and donated 300 coats to children in urgent need. These essential items not only help keep children protected, warm, and dry, it can have a significant impact on a child’s mental and emotional well-being.
Subaru Retailers Team Up to Support Hurricane Relief Efforts - Jess M
At Gateway Subaru, we’re always ready to step up and support our communities, especially in times of crisis. This commitment is at the heart of the Subaru Love Promise®. When Hurricanes Helene and Milton devastated the Eastern region, Subaru retailers like us immediately sprang into action. Alongside other Subaru retailers, Subaru of America, and local organizations, we assessed the most urgent needs in the affected areas. It quickly became clear that local food banks were struggling to keep up with the surge in demand as they worked to support people hit hardest by the storms. In response, we teamed up with 67 Subaru retailers across the region to launch a $400,000 match campaign to aid the hurricane relief efforts of Feeding America®. Gateway Subaru proudly contributed $10000 to this initiative. While the immediate impact of the storms fades from the headlines, many of our neighbors continue to face long-term challenges like food insecurity, water shortages, power outages, and limited access to essential services. Thanks to the collective generosity of Subaru retailers and the communities we serve, an additional $18,427 was raised. This brings the total impact to $418,427, or over 4,100,000 meals for those in need. "As one of the nation's largest disaster relief organizations, the Feeding America network of food banks and partner agencies is deeply rooted in communities across the country. Together, our partnership with trusted Subaru dealers has helped expedite emergency food assistance and supplies to people who need it most. We are immensely grateful," said Feeding America Chief Development Officer Casey Marsh.
Bags2Mats - Linda M
My name is Linda Mason I am one of the volunteers with Bags2Mats organization. Our organization is compromised of several volunteers that crochet together Plastic "Plarn" to create sleeping mats for our local homeless community. Recently we partnered up with Gateway Subaru for a plastic bag collection drive. We were able to collect enough bags to make one sleeping mat. These mats take thousands of bags to create. We really appreciate Gateways role in helping with these efforts. We are very excited to work with Gateway Subaru in 2025 during the Subaru loves Earth event. This company really cares about its community near and far. Thank you again for allowing us to set up a table for plastic bag donation and we will see you in April!!
